Below are some of the most common questions we are asked. If you can't find an answer to your question here, then please contact us. We are always happy to help and to give advice.
Question 1: How long does it take to create a website?
Answer: We can have a website up and running in as little as a week. Timescales largely depend on whether you are having a custom made design created, and the number of pages you want building. We would agree timescales with you prior to beginning the work. The most common delay is usually due to us waiting for customers to send the website content !! (eg text and images).
Question 2: What is a domain name? and what does URL mean?
Answer: A domain name is the name that you choose to be known on the internet. Our domain name is webguild.co.uk. A URL is your website address, the domain name is the basis of your URL. Our URL is www.webguild.co.uk, but you can have URLs ending in .com, .org, .biz there is a variety to choose from. You tell us what domain name you want and if it is available we will register and manage it for you. If the domain name you want is not available then we will look for a suitable one which is similar.
Question 3: What does hosting mean and why do I need it for my website?
Answer: Your website needs to sit somewhere - that somewhere is on a server. We rent dedicated space on a server to enable us to provide you with connectivity to the internet.
Question 4: What is FTP, I have seen it mentioned on other web designers websites?
Answer: Some website companies use FTP (File Transfer Protocol) as a means for their customers to update their websites themselves. Our websites do not use FTP as we believe it requires a certain amount of technical expertise. Our websites are updated by using a text editor which is very much like a word processor, so a limited amount of technical knowledge is required. In brief, FTP is a way of transferring files from your PC to your web server.
Question 5: What is a browser and a search engine?
Answer: A browser is a software programme that is usually preloaded onto your PC that gives you graphical access to the internet. The most commonly used browsers are Internet Explorer and Firefox. A search engine is a tool designed to search for information on the internet. The most common search engines are Google, Yahoo! and Bing.
Question 6: What does Search Engine Optimisation mean?
Answer: SEO as it is commonly called, is the process of improving the volume and quality of traffic to a website from search engines. The higher a website's page rank (the earlier it comes in the search results list), the more visitors it will receive from search engines. When creating our customers websites we optimise each website page which results (in time) to increase a websites importance to search engines.
Question 7: How do I make sure that my website gets found by Search Engines?
Answer: In addition to optimising your website pages, we submit the site map (this is a file that contains your website structure) to Google, MSN and Yahoo! when it is complete and available on the internet. This just gives the search engines a helping hand in finding your website.
Question 8: What does it mean when people say they have a Content Management System?
Answer: A Content Management System or CMS means that the software used to build the website makes it possible for non-technical people to easily manage website content and images. Our CMS system has been specifically developed for our websites to be easy to use.
Question 9: I am not local to your office, is this a problem?
Answer: Not at all, we have customers all over the UK - from Edinburgh to Devon, even The Netherlands and Slovakia. The design process can easily be done over the telephone and via email. Once we have had an initial telephone conversation with you, we can begin on the website design, email it to you, then call you to discuss any necessary changes.
Question 10: What do I do now if I decided to ask you to create my website?
Answer: Firstly, we would be very happy to hear from you. All you have to do is give us a call to go through what you want. Refer to Create Your Website it will give you a few pointers about the whole process of creating a website from beginning to end.